Due to internal promotion, an exciting opportunity has become available for a Learning & Development Specialist to join our Learning & Development team.
Reporting to the Learning & Development Manager, you will primarily be responsible for ensuring the success of Datacom's internal traineeship program and providing training support to the wider L&D Team where required. Additionally, you will work closely with our external RTO supplier and contribute to the creation of course and assessment material.
Who are Datacom Connect?
We provide customers with world class end to end contact centre solutions ranging from complete technology solutions to skilled customer service representatives.
Datacom has over 4,700 talented professionals in 27 offices across Australia, New Zealand, Malaysia and the Philippines, we have extensive expertise in the operation of data centres, the provision of IT services, cloud, software engineering and application management, payroll and customer service design and operations. Privately owned, our culture is shaped by autonomy, collaboration, agility and speed. And because we're continually sharpening our skills at the leading edge of technology, our future looks bright together.
The Role:
- Co-ordinate course facilitation and course material for facilitation
- Maintain and report on traineeship status
- Working with RTO Supplier to create and maintain training and assessment resources to Australian Qualifications Framework standards
- Daily training administrative duties
- Identifying process improvement opportunities
- Engagement with internal and external stakeholders to ensure validity of training and assessment tools
- Other ad-hoc duties as required
About You:
- Certificate IV in Training & Assessment (TAE40110)
- Demonstrated ability to facilitate using Adult learning principles
- Excellent organisational skills & the ability to prioritise.
- A high level of written and verbal communication skills
- Able to work in a fast paced environment
- Proven ability to work under pressure and meet deadlines
- Experience working with an RTO
- Due to Security Clearance requirements, Australian Citizenship is essential.
At Datacom Connect, we know how to recognise the work you do and offer fantastic programs and development opportunities. We also offer flexible working arrangements, a corporate wellness program and provide you with the technology to enable you to work efficiently.
Our future looks bright now. And so can yours. If you're ready to make a move, we're ready to talk.
Please send your application to Georgia Browning, Recruitment Manager by clicking APPLY NOW.
- North Ryde with Parking Provided
- Newly created role with a growing company
- Lead our Traineeship Program