We are the largest IT company in New Zealand, however we’re not process bound and are very light on our feet. We can offer stability, opportunity and some great benefits including life, income protection and health insurance for you and your family. We have a family friendly work environment with flexible working hours and we’re Kiwi owned. Join a fun, vibrant, ever changing and challenging environment with an open and supportive culture.
About the role:
In this role you will be responsible for a wide range of administrative duties creating an important link between Sales and Delivery by ensuring that customer demands are handled in a professional manner by providing both pre-sales and after-sales administrative assistance.
Duties will include:
- Support Account Managers in all admin aspects of sales and procurement
- Prepare quotes
- Process orders
- Track orders and confirm ETA lead times, delivery dates and communicate shortages and backorder reports to customer
- Review, update, and maintain orders until they are closed.
- Database management via the CRM system
- Monthly reports as required
- Manage internal requests for standard equipment
About you:
The ideal candidate will have 1-2 years’ experience in an IT procurement/ technical sales environment. Possibly IT helpdesk or an engineer keen to move to sales/ customer service delivery.
Desired Skills and Experience
- Excellent oral and written communication skills
- Must have good attention to detail organizational ability with strong customer service skills
- Ability to communicate effectively to both internal and external stakeholders
- Good knowledge of IT products and ITQuoter tool, is an advantage, but an interest in IT products and a desire to learn will be considered
- Ability to handle pressure and prioritise during the busy periods
- Likes to work in a team and support fellow members
If this sounds like you, please apply online today